Frequently asked questions
Straight answers before the first stop.
What is a multi-stop route planner?
A multi-stop route planner organizes several destinations into a useful driving sequence. Unlike opening addresses one at a time, it considers the route as a complete workday.
Does RoutePilot replace Google Maps?
No. RoutePilot plans and tracks the delivery workday, then opens a selected stop or route in Google Maps for navigation.
Can I use RoutePilot as an independent delivery driver?
Yes. RoutePilot is designed first for individual couriers and drivers, while company controls and larger plans can support teams.
What happens to failed or postponed deliveries?
They remain recorded with their status. You can keep unfinished stops visible and carry relevant work forward instead of losing it.
Does route history sync between my phone and laptop?
Closed workdays can sync to your private cloud account. An active route can also be restored on another signed-in device. Local history created before signing in must first be opened on that original device so it can upload.
Can I save regular customers?
Yes. Saved customers keep driver-owned contact and delivery details so you can find and reuse them without rebuilding every stop.
Does RoutePilot work offline?
Previously loaded app screens and local route information can remain available in limited offline conditions. A connection is required for sign-in, cloud sync, location resolution, and new route optimization.
How many delivery stops can I optimize?
Starter supports 10 stops per optimization, Driver Pro supports 45, and Driver Max supports 100. You can keep planning additional batches within the plan’s route workspaces.
Is customer data public?
No. Customer and route records are protected by account and organization access rules. RoutePilot’s administrator dashboard intentionally excludes raw customer routes and live driver locations.
Who is RoutePilot for?
Couriers, parcel drivers, local shops, small delivery businesses, field salespeople, technicians, and anyone visiting multiple customer locations in one day.
Give the road a better order.
Add your stops and keep the workday in one place.